SpinKong Casino Cookies Policy

At SpinKong Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at spinkong.com, and what choices you have regarding their use. By continuing to use our website — whether through a desktop browser, mobile browser, or the SpinKong app — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the site to recognise your device on subsequent visits and store certain information about your preferences and activity. At SpinKong, we use cookies alongside other similar technologies such as web beacons, pixels, and local storage objects to help us deliver a consistent and personalised experience across our platform.

Cookies can be either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period of time or until you delete them manually. Our SpinKong Casino website uses both types depending on the function they serve.

Why We Use Cookies

We use cookies at SpinKong Casino for a range of essential and non-essential purposes. These include ensuring our website functions correctly, remembering your preferences, analysing how players interact with our platform, and delivering relevant promotional content. When you use the SpinKong casino login page, cookies help us verify your identity securely and maintain your active session throughout your visit.

Our use of cookies also helps us improve the performance of the SpinKong app and mobile browser experience. Without certain cookies, features such as saving your language preference (English, selected via the Union Jack icon in our sidebar), maintaining your session after logging in, or navigating between game categories like Slots, Live Casino, Crash Games, and our SpinKong Royal Club loyalty section may not function as expected.

Types of Cookies We Use

Strictly Necessary Cookies

At SpinKong, we rely on strictly necessary cookies to operate our website. These cookies are essential for core functionality and cannot be switched off in our systems. They are typically set in response to actions you take, such as completing the SpinKong login process, setting your currency preference (EUR, GBP, or one of our supported cryptocurrencies including BTC, ETH, LTC, DOGE, USDT, ADA, BCH, SOL, TRX, USDC, or XRP), or navigating between pages. Without these cookies, services you have requested cannot be provided.

• Session authentication and secure login management
• Currency and language preference storage
• Shopping cart and cashier session management
• Self-certification modal functionality for location-restricted content
• Security and fraud prevention mechanisms

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, more personalised features on our SpinKong Casino platform. For example, these cookies remember whether you have previously confirmed your location outside of Australia via our self-certification overlay on promotion and bonus pages, ensuring you are not repeatedly asked to verify your eligibility for our SpinKong bonus offers and welcome package.

• Remembering your preferred game categories and lobby filters
• Storing display preferences for the Lucky Spin Wheel and gamification features
• Recalling your Royal Club tier status for personalised content delivery
• Maintaining preferences set during the SpinKong casino app experience

Performance and Analytics Cookies

Our SpinKong Casino team uses performance cookies to understand how visitors interact with our website. These cookies collect information in an aggregated, anonymous form and help us identify which pages and features are most popular, how players navigate through our 6,439-game library, and where technical issues may occur. The insights gathered allow us to continuously improve the quality of our platform.

• Page view and session duration tracking
• Game category engagement metrics (Slots, Live Casino, Table Games, Crash Games)
• Error and performance monitoring for desktop, mobile browser, and SpinKong app
• Traffic source analysis to understand how players find our site

Marketing and Targeting Cookies

We may use marketing cookies to deliver relevant promotional content to you, including information about our welcome package, the SpinKong casino bonus offers, recurring promotions such as Kong's Daily Boost, Kong's Wednesday Boost, and our Prestige Reload offers, as well as Royal Club loyalty programme updates. These cookies track your browsing activity across our site and may be used by third-party advertising partners to show you relevant content on other platforms.

• Tracking which promotions you have viewed or interacted with
• Measuring the effectiveness of our bonus communications
• Delivering tailored content related to the SpinKong no deposit bonus campaigns and special offers
• Retargeting functionality through trusted third-party advertising networks

Third-Party Cookies

In addition to our own cookies, our SpinKong Casino website may also set cookies from trusted third-party providers. These include analytics platforms, payment processing partners, and game providers whose content is embedded in our lobby. We do not control these third-party cookies, and we recommend reviewing the relevant third-party privacy policies for more information on how they collect and use data.

Our game providers — including BGaming, Betsoft Gaming, Evoplay Entertainment, NetGame, AvatarUX, and many others across our catalogue — may use their own technical cookies to ensure their games load and function correctly within our platform environment.

Cookies and the SpinKong App

If you download and use the SpinKong casino app (available via the download button in our sidebar and on Google Play), similar tracking technologies may be used within the application environment. These function comparably to browser-based cookies and serve the same purposes: authentication, session management, performance analytics, and personalised content delivery. The SpinKong app login process uses secure session tokens that operate alongside these technologies to protect your account.

Managing Your Cookie Preferences

You have the right to accept, decline, or manage cookies at any time. Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our website. For example, you may not be able to complete the SpinKong casino login process or access certain features of our loyalty programme without session cookies enabled.

To manage cookies, you can take the following steps:

• Adjust your browser settings to block or delete cookies at any time
• Use your browser's private or incognito mode to browse without persistent cookies
• Opt out of third-party analytics cookies via your browser's opt-out tools or third-party opt-out pages
• Review and update your preferences through our on-site cookie consent tool where available

Updates to This Policy

We reserve the right to update this Cookies Policy at any time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update the policy on this page and, where appropriate, notify you via the website or by email. We encourage you to review this page periodically to stay informed about how we use cookies at SpinKong Casino.

Contact Us

If you have any questions about our use of cookies or this policy, our support team is available 24/7 via live chat on the website or by email at support@spinkong.com. We are happy to assist you with any concerns you may have about your privacy or data on our platform.